Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

What are the most common questions you get asked about pool cleaning services?

Optimal Pump Runtime: For most residential pools, running the pump for 8 to 12 hours daily is recommended to maintain water cleanliness and clarity.

Pool Size Matters: Larger pools (20,000 gallons) may require up to 12 hours of runtime, while smaller pools (10,000 gallons) typically need around 6-8 hours.

Pump Type Influence: Single-speed pumps generally need longer runtimes (8-12 hours), whereas variable-speed pumps can be run for shorter periods (4-6 hours) at lower speeds for energy savings.

Weather Adjustments: Increase pump runtime during hot days (10-12 hours) or after heavy rain (6-8 hours) to counteract evaporation and debris accumulation.

Monitor and Modify: Regularly assess water quality and pool usage to adjust your pump’s runtime efficiently, especially during peak usage or seasonal changes.

Avoid Common Mistakes: Prevent both over and under-running your pump; excessive runtimes waste energy, while insufficient runtimes lead to poor water quality and chemical imbalances

What should customers know before their first pool cleaning appointment?

1. Pool Capacity ( Gallons )

2. Pump Run Time Settings

3. Is There a Vacuum and is it working

4. Last time filter was cleaned

What makes your pool cleaning service different from other companies?

Our technicians provide weekly updates, including services performed and post-service photos of your pool. We also offer recommendations to ensure your satisfaction.

Are there any common misconceptions about pool cleaning that you'd like to clear up?

Cleaning Frequency Fallacy: Some believe that only weekly cleaning is needed, but this isn’t always sufficient. Depending on usage and environmental factors, pools may need more frequent attention. Engaging a professional team like Atlantis Pool and Spa Services Inc ensures that your pool receives the appropriate level of care based on its specific conditions.

Chemical Balance Misunderstandings: Misconceptions about chemicals often lead people to think that more is better. But over-treating with chlorine or other chemicals can be harmful to swimmers and damage your pool equipment. A reliable pool cleaning service like ours can help you maintain the correct chemical balance, providing peace of mind and safety.

The Role of Pool Covers: Pool covers are frequently misunderstood as optional accessories rather than essential tools. While they do reduce debris and water evaporation, they also play a critical role in maintaining temperature and chemical balance. Using a cover effectively minimizes maintenance needs and prolongs the life of your pool’s components.

Filter Maintenance Misbeliefs: Another myth is that filters only need cleaning at the start of each season. In reality, regular filter maintenance is key to keeping your water clean and clear. Filters should be checked monthly, especially during peak swimming months, to ensure optimal performance. Ignoring this can lead to clogs and increased energy costs due to inefficient system operation.

Reliable pool cleaning services

Experience top-notch pool cleaning with Atlantis Pool and Spa Services Inc. Servicing Riverside County and the Inland Empire , offering outstanding service and knowledge that sets us apart. Book your appointment today!